Privacy Policy

Yuletide Lighting ("we", "us") operates the public website and the Yuletide CRM platform. This policy describes how we handle personal information for website visitors, customers, and subscribed lighting companies.

Information we collect

• Contact details you submit on quote forms (name, email, phone, message)
• Account information for CRM users (name, email, organization)
• Customer and job records entered by subscribed organizations
• Payment metadata processed by Stripe (we do not store raw card numbers)
• Technical logs such as IP address, device, and usage events for security and reliability

How we use information

We use information to respond to inquiries, provide CRM services, process payments, send operational messages you request or expect (proposals, invoices, schedule updates), improve the product, and protect against abuse.

Sharing

We share data with processors that help us operate the service (hosting, authentication, payments, email/SMS). We do not sell personal information. Organization data remains scoped to that tenant.

Retention & security

We retain records for as long as needed to provide the service and meet legal obligations. Access is protected by authentication, organization scoping, and role permissions.

Contact

Questions about privacy: use the contact form on our website or your account administrator.